![]() ![]() The goal is to conquer them in an intelligent and timely manner. It prepares us for the obstacles that will always exist. Nidhi Chandel: Indeed, the training equips us with the necessary skills, knowledge and confidence to ensure passenger safety, deliver excellent customer service and maintain a calm and professional environment throughout the flight.ĭeepika Adhikari: Training, of course, has a direct impact on our productivity and performance. How training with IndiGo helps you overcome problems? I must say it makes me proud when I introduce myself as a cabin crew at IndiGo. The growth of the organisation, (in one way) for me it's through the feedback we receive when people share their experiences with us. ![]() ![]() When I joined Indigo, it was the youngest airline in India and now it's the largest airline. This journey has been nothing short of extraordinary, filled with cherished memories and invaluable experiences.ĭeepika Adhikari: The experience is wonderful. Nidhi Chandel: For the past 11 incredible years, I have had the privilege of serving as a lead cabin attendant in Indigo. As a female or let's say after being a mother it was challenging to leave my child alone for couple of days but positive thing about it is that this made him independent.Įxperience as an IndiGo cabin crew member A few of the top challenges could be handling medical emergencies, managing long and irregular work hours and coping with jet lag and fatigue.ĭeepika Adhikari: Challenges are always going to be there, but the important thing is that you can walk through them in a logical, timely way. Nidhi Chandel: Being a cabin crew can be a challenging job that requires a high level of professionalism, flexibility, and adaptability. Some of these tasks includes:Ī) Conduct safety checks, cabin preparation and passenger checks to ensure safety of all flights and passengersī) Administer and provide excellent in-flight services such as meals, beverages and attend all customer requirements as per organisation's standardsĬ) Provide travellers with all information regarding safety guidelines to be followed while onboard and necessary actions during emergenciesĭ) Manage all communication with the team and management to ensure safety standards in all flights. Nidhi Chandel: As a lead cabin attendant, I believe I play a very crucial role in maintaining the safety, comfort, and overall experience of passengers while effectively managing the cabin crew team.ĭeepika Adhikari: A cabin crew member has to perform multiple tasks during a flight, for a safe and comfortable flying experience of passengers. What are your responsibilities as a flight attendant? As the world celebrates International Flight Attendant Day on May 31, 2023, we got in touch with Deepika Adhikari and Nidhi Chandel, two flight attendants with the India's largest airline IndiGo, to understand the role of cabin crew in a flight, the challenges faced by the female cabin crew members and breaking gender stereotypes. Female cabin crew members are ruling the skies over the Indian airspace, with more than 90 percent of flight attendants being women. However, more than flying the plane, the female participation is quite evident among cabin crew members. Interestingly, India is also home to the largest number of female commercial pilots in the world. From cabin crew to pilots, India is among the biggest job creators in the aviation industry globally. With such fast growth, India needs a vast pool of aviation professionals to cater the rising passengers. ![]() As per the data shared by the Ministry of Civil Aviation, more than 1 million passenger footfall was recorded on across airports in India, which is among the highest daily passenger traffic in the world. The Indian aviation industry is growing at a tremendous pace, outgrowing some of the biggest global markets in the recent years. ![]()
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